Biography
Sarah Whitfield is the first person most clients speak with at Northgate Disputes, and she is often the person they call throughout the matter. She runs the firm's intake process, which means she gathers the facts and documents, runs conflict checks, coordinates the initial attorney review, and makes sure clients get a clear answer about whether and how the firm can help within one business day.
Once a matter is open, Sarah manages the case calendar, document collection, and client updates so that clients always know what is happening and what comes next. With fourteen years of paralegal experience in commercial litigation, she also supports the attorneys in preparing demand packages, discovery responses, and trial exhibits.
Clients consistently mention Sarah by name in their feedback, usually for the same reason: she returns calls.
Areas of focus
Highlights
- Fourteen years of commercial litigation paralegal experience
- Built the firm's one business day intake response standard
- Manages the case calendar and client communication for every active matter
- Certified Paralegal, National Association of Legal Assistants